Orders ship within 3–5 business days. Freight delivery takes an additional 7–15 business days depending on your location. Total: 10–20 business days from order to delivery. You’ll receive tracking information by email once shipped.

Yes. All orders to the continental US (48 states) ship completely free via freight carrier. No hidden fees at checkout beyond applicable taxes.

Our free shipping covers the 48 continental states. For Alaska and Hawaii, contact us at contact@bladehound.shop for a custom shipping quote.

Yes. All equipment is fully assembled and factory-tested. For machines with hydraulic systems, you may need to add hydraulic fluid. Instructions are included. In most cases, you can start working within an hour of delivery.

We offer a 30-day return policy. If you’re not satisfied for any reason, contact us within 30 days of delivery and we’ll arrange a return for a full refund of the purchase price. See our full Return Policy.

We accept all major credit cards: Visa, Mastercard, American Express, and Discover. All transactions are processed securely. All prices are in USD — taxes are calculated at checkout.

Equipment ships via flatbed or LTL freight. Delivery is curbside — the truck brings it to your driveway or curb. You’ll need to move it to your desired location. For heavier equipment, having a forklift or pallet jack on hand is recommended. Someone must be present to sign for delivery.

Inspect equipment before signing the delivery receipt. If damage is found, note it on the receipt and photograph it immediately. Contact us at contact@bladehound.shop within 48 hours. We’ll file a carrier claim and either replace or fully refund your order.

Email us at contact@bladehound.shop or call +1 (888) 521-3847. We’re available Monday–Friday, 9am–5pm ET. We respond to all emails within 1 business day.