Privacy Policy
Last updated: September 2026
This Privacy Policy describes how BladeHound Equipment (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit bladehound.shop or make a purchase from us.
Information We Collect
Order information: When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number.
Device information: We automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies.
Contact information: If you contact us, we collect the information you provide in your message.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order
- To send shipping and delivery updates
- To respond to your questions and support requests
- To improve our website and services
- To comply with applicable legal obligations
Sharing Your Information
We share your information only with service providers who help us operate our business: payment processors, shipping carriers, and website hosting providers. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
We use cookies to maintain your shopping cart, remember your preferences, and improve your experience. You can disable cookies in your browser settings, though some features of our site may not function correctly as a result.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at contact@bladehound.shop. We will respond within 30 days.
Data Retention
We retain your order information for 7 years as required by law. Contact information is retained until you request deletion.
Contact
Questions about this policy: contact@bladehound.shop